Shipping policy
Shipping Policy
Order Processing Time:
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing times may be slightly extended.
Shipping Times & Delivery Estimates:
Shipping times vary depending on the destination and shipping method selected. Estimated delivery times are as follows:
-
Standard Shipping: 7-20 business days
-
Express Shipping: 5-10 business days
Delays may occur due to customs processing, weather conditions, or other unforeseen circumstances.
Shipping Costs:
Shipping costs are calculated at checkout based on the destination and shipping method chosen. Free shipping may be available for certain orders or promotions.
International Shipping:
We offer worldwide shipping. However, international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Please check with your local customs office for more details.
Tracking Information:
Once your order has been shipped, you will receive a confirmation email with tracking details. Please allow 24-48 hours for tracking updates to appear.
Lost or Delayed Shipments:
If your order has not arrived within the estimated delivery time, please check the tracking information first. If you need further assistance, contact our customer support team.
Wrong Address or Undeliverable Packages:
Please ensure that your shipping address is correct before completing your order. We are not responsible for packages sent to incorrect or undeliverable addresses. If an order is returned to us due to an incorrect address, additional shipping fees may apply to reship the package.
Returns & Refunds:
For details on returns and refunds, please refer to our Return Policy.
If you have any questions about our shipping policy, feel free to contact us at toppickstoreltd@gmail.com
